Flexible
Pricing.

Yes — upgrade immediately (prorated for the remainder of your billing period) or downgrade at the start of your next cycle. No lock-in beyond your annual commitment.

A Shield Interaction is one complete tokenization + detokenization cycle. Guideazy strips PII before it reaches the AI, processes the request, then securely re-injects the real data in the response. One round-trip = one interaction.

A minute is counted from when a live video session is established to when it ends. Partial minutes are rounded up. Sessions dropped in under 5 seconds are not counted.

Annual plans are invoiced upfront for the full year equivalent to two free months compared to a monthly rate. Your plan auto-renews unless cancelled at least 30 days before the renewal date.

We offer a 14-day pilot on the Pro (Engage) plan no credit card required. Contact our team to get set up. We want you to see real results before you commit.

The Data Privacy Shield uses a zero-knowledge architecture: raw PII never leaves your jurisdiction in plaintext. We maintain SOC 2 Type II certification and sign BAAs with healthcare customers on Advanced and Enterprise plans.

Each plan has a fixed Agent limit. Enterprise pricing is fully custom contact us and we will build the right package for your team size.

Yes. We have dedicated programmes for registered non-profits and early-stage startups (< 2 years, < $2M ARR). Reach out with details and we will share what is available.